Save the date - Festival of Trees 2023 will be FRIDAY November 17, 2023
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Following are answers to the more common questions about this year's online event. If you do not see your question here you can contact us at OrindaWoman'sClubInfo@gmail.com.
Bidding
Why online bidding?
Delivery of items - Fulfillment
BetterWorld provides the software to run our auction and donation campaign. It doesn't charge a platform fee to anyone running a fundraiser! They believe that nonprofit organizations should be able to keep 100% what they raise.
Because we are using their system and software all notifications will be originating from BetterWorld. To be updated throughout our event, make sure your email account does not block emails from BetterWorld and check your Spam folder just in case.
BetterWorld tips. When paying for donations or bids there is a button to donate a percent of your donation to our software vendor BetterWorld. They generously allow us to use their software FOR FREE as long as we offer this potential donation for them - to help them continue to operate. This is completely optional and you should un-click the button to the left of the paragraph if you do not want to donate to BetterWorld. If you want to thank them with a donation you can change the donation percent.
One of the benefits of an online auction is that people who in the past could not attend our event now can participate and contribute to our worthy causes.
We welcome everyone to bid on our auction, with the understanding that many items can only be delivered locally, within 30 miles of Orinda. Certificates, cards and vouchers will be mailed and delivered via USPS.
Shortly after the auction ends, BetterWorld will send you a congratulatory email and receipt letting you know which items you've won and what happens next.
Alternatively, you can find out if you're the winning bidder by going to your My Items page. Here you will find every item you have bid on, and whether or not you have been outbid.
In addition, when you have been out-bid BetterWorld will send you an email letting you know so you can get back in and up your bid, if you want.
Depending on what device you are using, click or hover your mouse/finger over the picture of the item (not the description below the picture). If a message pops up saying BID then this item is open for bidding. If it is not open for bidding, then the date of when bidding starts for that item will display.
As with all of our auction items our main objective is to make money for our beneficiaries. The set value of an item is primarily there for tax purposes. Any amount paid higher than the value is potentially a deduction. Also, any amount paid over the value means the person who donated the item increased the value of their donation. If all of the gift cards/certificates were to sell under value, then it would have been better for us if the donor had, instead, donated the money directly to us, and not purchased a card/certificate for the auction..
Contact us anytime at OrindaWomansClubinfo@gmail.com and we will answer your question as soon as possible.
orindawomansclubinfo@gmail.com